Privacy Policy

Contact details of the person responsible

If you have any questions about data protection or the processing of personal data,

you will find the contact details of the person or body responsible below:

Company:	RDCS Informationstechnologie GmbH
Address:	Embelgasse 66/10-11 1050 Vienna AUSTRIA
Phone:	+43 1 545 50 77-0
Fax:	+43 1 545 50 77-11
E-Mail:	office [at] rdcs.eu
Management:	Mr. Erich RUPRECHT Mr. Wolfgang KANOVSKY

The controller’s data protection officer is:

Duration of data storage

The fact that we only store personal data for as long as is absolutely necessary for the provision of our services and products is a general criteria for us. This means that we delete personal data as soon as the reason for data processing no longer exists. In some cases, we are legally obliged to store certain data even after the original purpose has ceased to exist, for example for accounting purposes.

If you wish your data to be deleted or if you would like to revoke your consent to data processing, the data will be deleted as quickly as possible, so far there is no obligation to store it.

Your rights according to the General Data Protection Regulation

In principle, you have the right of information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the data protection authority, whose website you can access at https://www.dsb.gv.at/.

Web Analytics

We use software on our website to evaluate the behavior of website visitors, referred to as web analytics or web analysis. In doing so, data is collected, which the respective analytical tool provider (also called tracking tool) stores, manages and processes. With the help of the data, analyzes of user behavior on our website are made and made available to us as the website operator.

Which data will be processed?

What is saved is what content you view on our website, which buttons or links you click on, when you call up a page, which browser you use, which device (PC, tablet, smartphone, etc.) you use to visit the website or which computer system you use. If you agree that location data may also be collected, these can also be processed by the web analysis tool provider.

Your IP address will also be saved. According to the General Data Protection Regulation (GDPR), IP addresses are personal data. However, your IP address is usually stored in pseudonymised form (i.e. in an unrecognizable and shortened form). For the purpose of testing, web analysis and web optimization, no direct data such as your name, age, address or email address is stored. All of this data, if collected, is stored pseudonymised. This way you cannot be identified as a person.

Usage of Google Analytics

RDCS Informationstechnologie GmbH uses Google Analytics, a web analysis service provided by Google Inc. Google Analytics uses so-called ‘cookies’. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

On behalf of RDCS Informationstechnologie GmbH, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website and internet use to RDCS Informationstechnologie GmbH. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser software accordingly. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: tools.google.com/dlpage/gaoptout.

The use of Google Analytics requires your consent, which we have obtained with our cookie popup. According to Art. 6 Para. 1 lit. a GDPR (consent), this consent represents the legal basis for the processing of personal data, as it may occur when it is collected by web analytics tools.

In addition to consent, there is a legitimate interest on our part in analyzing the behavior of website visitors and thus improving our offer technically and economically. With the help of Google Analytics, we can identify errors on the website, identify attacks and improve profitability. The legal basis for this is Article 6 Paragraph 1 lit. f GDPR (legitimate interests). However, we only use Google Analytics if you have given your consent. If you do not consent to data processing, only aggregated data will be collected and processed. This means that data cannot be assigned to individual users and therefore no user profile is created for you.

Please note: A corresponding order processing contract has been concluded with Google Inc., the provider of Google Analytics.

Server Logfiles

In order to optimize this website in terms of system performance, user-friendliness and the provision of useful information about our services, the website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This includes your internet protocol address (IP address), browser and language settings, operating system, referrer URL, your internet service provider and date/time. A combination of this data with personal data sources is not carried out. We reserve the right to subsequently check this data if we become aware of specific indications of illegal use.

Usage of Google Fonts

We use Google Fonts on our website. These are the “Google fonts” from Google Inc. The company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services in Europe.

You do not need to register or enter a password to use Google fonts. Furthermore, no cookies are stored in your browser. The files (CSS, typefaces/fonts) are requested via the Google domains fonts.googleapis.com and fonts.gstatic.com. According to Google, requests for CSS and fonts are completely separate from all other Google services. If you have a Google account, you don’t have to worry about your Google account data being transmitted to Google while using Google Fonts. Google records the use of CSS (Cascading Style Sheets) and the fonts used and stores this data securely. How the data storage looks exactly, we will look at in detail.

Google Fonts (formerly Google Web Fonts) is a directory of over 800 fonts that Google makes available to users free of charge. Many of these fonts are released under the SIL Open Font License, while others are released under the Apache License. Both are free software licenses.

Why we use Google Fonts on our website

With Google Fonts we can use fonts on our own website and do not have to upload them to our own server. Google Fonts is an important component in keeping the quality of our website high. All Google fonts are automatically optimized for the web and this saves data volume and is a great advantage especially for use with mobile devices. When you visit our site, the small file size ensures fast loading times. Furthermore, Google Fonts are secure web fonts. Different image synthesis systems (rendering) in different browsers, operating systems and mobile devices can lead to errors. Such errors can partially distort texts or entire websites. Thanks to the fast Content Delivery Network (CDN), there are no cross-platform problems with Google Fonts. Google Fonts supports all major browsers (Google Chrome, Mozilla Firefox, Apple Safari, Opera) and works reliably on most modern mobile operating systems, including Android 2.2+ and iOS 4.2+ (iPhone, iPad, iPod). So we use Google Fonts so that we can present our entire online service as beautifully and uniformly as possible.

Data saved by Google

When you visit our website, the fonts are reloaded via a Google server. This external call transmits data to the Google servers. In this way, Google also recognizes that you or your IP address is visiting our website. The Google Fonts API was designed to reduce the use, storage and collection of end-user data to what is necessary for proper font delivery. Incidentally, API stands for “Application Programming Interface” and serves, among other things, as a data transmitter in the software sector.

Google Fonts securely stores CSS and font requests on Google and is therefore protected. The collected usage figures allow Google to determine how well the individual fonts are received. Google publishes the results on internal analysis pages, such as Google Analytics. Google also uses data from its own web crawler to determine which websites use Google fonts. This data is published in the Google Fonts BigQuery database. Entrepreneurs and developers use the Google web service BigQuery to examine and move large amounts of data.

It should be noted, however, that with each Google Font request, information such as language settings, IP address, browser version, browser screen resolution and browser name are automatically transmitted to the Google servers. Whether this data is also stored cannot be clearly determined or is not clearly communicated by Google.

How long and where the data will be saved

Google stores requests for CSS assets for one day on servers located primarily outside the EU. This enables us to use the fonts using a Google style sheet. A style sheet is a template that you can use to quickly and easily change the design or font of a website, for example.

The font files are stored by Google for one year. Google is thus pursuing the goal of fundamentally improving the loading time of websites. When millions of websites refer to the same fonts, they are cached after the first visit and immediately reappear on all other websites visited later. Sometimes Google updates font files to reduce file size, increase language coverage, and improve design.

How to delete your data and how to prevent data storage

The data that Google stores for a day or a year cannot simply be deleted. The data is automatically transmitted to Google when the page is accessed. In order to be able to delete this data prematurely, you must contact Google Support at https://support.google.com/?hl=de&tid=231663002936.

In this case, you only prevent data storage if you do not visit our site.

Unlike other web fonts, Google allows us unlimited access to all fonts. So we have unlimited access to a sea of ​​fonts and thus get the best out of our website. You can find more about Google Fonts and other questions at https://developers.google.com/fonts/faq?tid=231663002936. Although Google addresses data protection issues there, it does not contain really detailed information about data storage. It is relatively difficult to get really precise information about stored data from Google.

Legal basis for using Google Fonts

If you use our website, you consent to the processing of personal data, as may occur when it is collected by Google Fonts, in accordance with Article 6 Para. 1 lit. a GDPR (consent). We also have a legitimate interest in using Google Font to optimize our online service. The corresponding legal basis for this is Article 6 Para. 1 lit. f GDPR (legitimate interests).

You can find more information about what data Google collects and what this data is used for at https://www.google.com/intl/de/policies/privacy/.

Cookies

 

a) Session cookies

We use cookies on our website. Cookies are small text files or other storage technologies stored on your computer by your browser. These cookies process certain specific information about you, such as your browser, location data, or IP address. This processing makes our website more user-friendly, efficient, and secure, allowing us, for example, to display our website in different languages or to offer a shopping cart function.

The legal basis for such processing is Art. 6 Para. 1 lit. b GDPR, insofar as these cookies are used to collect data to initiate or process contractual relationships. If processing does not serve to initiate or process a contract, our legitimate interest lies in improving the functionality of our website. The legal basis is then Art. 6 Para. 1 lit. f GDPR.

When you close your browser, these session cookies are deleted.

b) Third-party cookies

If necessary, our website may also use cookies from companies with whom we cooperate for the purpose of advertising, analyzing, or improving the features of our website. Please refer to the following information for details, in particular for the legal basis and purpose of such third-party collection and processing of data collected through cookies.

c) Disabling cookies

You can refuse the use of cookies by changing the settings on your browser. Likewise, you can use the browser to delete cookies that have already been stored. However, the steps and measures required vary, depending on the browser you use. If you have any questions, please use the help function or consult the documentation for your browser or contact its maker for support. Browser settings cannot prevent so-called flash cookies from being set. Instead, you will need to change the setting of your Flash player. The steps and measures required for this also depend on the Flash player you are using. If you have any questions, please use the help function or consult the documentation for your Flash player or contact its maker for support.

d) Change cookie settings

You can subsequently activate or revoke the use of cookies by pressing the following link: Cookie Settings
If you prevent or restrict the installation of cookies, not all of the functions on our site may be fully usable.

Contacting us

If you contact us by email, we store this correspondence and your data for the purpose of processing the request and any subsequent follow-up questions for an indefinite period of time.

Job application process at RDCS Informationstechnologie GmbH

In case of digital applications we receive from you, we collect your application data electronically in order to process your application. The legal basis for this processing is §26 Para. 1 S. 1 BDSG in conjunction with Art. 88 Para. 1 GDPR.

If you are hired as a result of the application process, we will store the data you provide during the application process in your personnel file for the purpose of the usual organizational and administrative process, naturally in compliance with further legal obligations. The legal basis for this processing is §26 Para. 1 S. 1 BDSG in conjunction with Art. 88 Para. 1 GDPR.

If we do not hire you, we will automatically delete the data submitted to us two months after the final decision is made. We will not delete the data, however, if we must store the data for legal reasons such as evidence of equal treatment of applicants, until any legal action is concluded, or four months. In this case, the legal basis is Art. 6 Para. 1 lit. f GDPR and §24 Para. 1 No. 2 BDSG. Our legitimate interest lies in any legal defense we may have to mount.

If you expressly consent to a longer storage of your data, e.g. for your inclusion in a database of applicants or interested parties, the data will be processed further on the basis of your consent. The legal basis is then Art. 6 Para. 1 lit. a) GDPR. You may withdraw your consent at any time per Art. 7 Para. 3 GDPR with future effect.

Social media links

We integrate the social media sites mentioned below into our website. The integration takes place via a linked graphic of the respective site. The use of these graphics stored on our own servers prevents the automatic connection to the servers of these networks for their display. Only by clicking on the corresponding graphic you will be forwarded to the service of the respective social network.

Once you click, that network may record information about you and your visit to our site. It cannot be ruled out that such data will be processed in the United States.

Initially, this data includes such things as your IP address, the date and time of your visit, and the page visited. If you are logged into your user account on that network, however, the network operator might assign the information collected about your visit to our site to your personal account. If you interact by clicking Like, Share, etc., this information can be stored your personal user account and possibly posted on the respective network. To prevent this, you need to log out of your social media account before clicking on the graphic. The various social media networks also offer settings that you can configure accordingly.

The following social networks are integrated into our site by linked graphics:

a) Twitter

We maintain the following online presence on Twitter to present our company and our services and to communicate with customers/prospects: https://twitter.com/rdcsinformation  

Twitter is a service provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

We would like to point out that this might cause user data to be processed outside the European Union, particularly in the United States. This may increase risks for users that, for example, may make subsequent access to the user data more difficult. We also do not have access to this user data. Access is only available to Twitter.

The Privacy Policy of Twitter can be found here: twitter.com/privacy

b) LinkedIn

We maintain the following online presence on LinkedIn to present our company and our services and to communicate with customers/prospects: 

https://www.linkedin.com/company/rdcs-informationstechnologie-gmbh

LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, a subsidiary of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA.

We would like to point out that this might cause user data to be processed outside the European Union, particularly in the United States. This may increase risks for users that, for example, may make subsequent access to the user data more difficult. We also do not have access to this user data. Access is only available to LinkedIn.

The LinkedIn privacy policy can be found here: www.linkedin.com/legal/privacy-policy

c) XING

We maintain the following online presence on XING to present our company and our services and to communicate with customers/prospects: 

https://www.xing.com/pages/rdcsinformationstechnologiegmbh

XING is a service of New Work SE, Am Strandkai 1, 20457 Hamburg, Germany.

The XING privacy policy can be found here:

https://dev.xing.com/plugins/share_button/privacy_policy

d) Facebook

We maintain the following online presence on Facebook to present our company and our services and to communicate with customers/prospects:

https://www.facebook.com/rdcs.eu

Facebook is a service of the Meta Universe, 1 Hacker Way Menlo Park, California 94025, USA.

We would like to point out that user data outside the European Union, in particular in the USA, can be processed. This can increase risks for users, which can, for example, make subsequent access to user data more difficult. We also have no access to this user data. Access is only possible for Facebook or Meta.

The privacy policy of Facebook and Meta can be found here:

http://de-de.facebook.com/about/privacy

Google Maps

Our website uses Google Maps to display our location and to provide directions. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (hereinafter: Google). To enable the display of certain fonts on our website, a connection to the Google server in the USA is established whenever our website is accessed.

If you access the Google Maps components integrated into our website, Google will store a cookie on your device via your browser. Your user settings and data are processed to display our location and create a route description. We cannot prevent Google from using servers in the USA. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in optimizing the functionality of our website.

By connecting to Google in this way, Google can determine from which website your request has been sent and to which IP address the directions are transmitted.

If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your browser. Further details can be found in the section about cookies above.

In addition, the use of Google Maps and the information obtained via Google Maps is governed by the Google Terms of Use and the Terms and Conditions for Google Maps.

Google also offers further information at adssettings.google.com/authenticated and policies.google.com/privacy.

Video conferencing and streaming

We use software programs that enable us to hold video conferences, online meetings, webinars, display sharing and/or streaming. In a video conference or streaming, information is transmitted simultaneously via sound and moving images. With the help of such video conferencing or streaming tools, we can communicate quickly and easily with customers, business partners, clients and employees over the Internet. Of course, we pay attention to the given legal framework when selecting the service provider.

In principle, third parties can process data as soon as you interact with the software program. Third-party providers of video conferences or streaming solutions use your data and metadata for different purposes. The data helps, for example, to make the tool more secure and to improve the service. In most cases, the data may also be used for the third party’s own marketing purposes.

If you participate in our video conference or in a streaming, your data will also be processed and stored on the servers of the respective service provider.

What data is exactly stored depends on the solution used. Each provider stores and processes different and varying amounts of data. As a rule, however, your name, address, contact details such as your e-mail address or your telephone number and your IP address are stored by most providers. Furthermore, information about the device you are using, usage data such as which websites you visit, when you visit a website or which buttons you click can be stored. Data that is shared within the video conference (photos, videos, texts) can also be saved.

If you have agreed that your data can be processed and stored by the video or streaming solution, this consent is the legal basis for data processing (Article 6 Paragraph 1 lit. a GDPR). In addition, we can also offer a video conference as part of our services if this has been contractually agreed with you in advance (Article 6 Paragraph 1 lit. b GDPR). In principle, your data will also be stored and processed on the basis of our legitimate interest (Article 6 Paragraph 1 lit. f GDPR) in quick and good communication with you or other customers and business partners, but only if you have at least given your consent.

Zoom Data Protection

We use Zoom from the American software company Zoom Video Communications as video conferencing tool. Corporate headquarters are in San Jose, California, 55 Almaden Boulevard, 6th Floor, CA 95113, USA.

If you use Zoom, data will also be collected from you so that Zoom can provide its services. On the one hand, this is data that you consciously make available to the company. This includes, for example, your name, telephone number or your e-mail address. However, data is also automatically transmitted to Zoom and stored. This includes, for example, technical data from your browser or your IP address. Below we go into more detail about the data that Zoom may collect and store from you:

If you provide data such as your name, username, email address or telephone number, this data will be stored at Zoom. Content that you upload while using Zoom is also saved. This includes, for example, files or chat logs.

In addition to the IP address mentioned above, the technical data that Zoom automatically saves also includes the MAC address, other device IDs, device type, which operating system you are using, which client you are using, camera type and microphone and speaker type. Your approximate location is also determined and saved. Furthermore, Zoom also stores information about how you use the service. For example, whether you are “zooming” via desktop or smartphone, whether you are using a phone call or VoIP, whether you are participating with or without video, or whether you are requesting a password. Zoom also records so-called metadata such as the duration of the meeting/call, start and end of meeting participation, meeting name and chat status.

Zoom mentions in its own privacy policy that the company does not use advertising cookies or tracking technologies on its services. These tracking methods are only used on our own marketing websites such as https://explore.zoom.us/docs/de-de/home.html. Zoom does not sell personal data and does not use it for advertising purposes.

Zoom does not announce a specific time frame for how long data will be stored, but emphasizes that the data collected will be stored for as long as is necessary to provide the services or for its own purposes. The data will only be stored longer if this is required for legal reasons.

In principle, Zoom stores the data collected on American servers, but data can arrive at different data centers worldwide. If you do not want data to be saved during the Zoom meeting, you must not participate in the meeting. However, you always have the right and the opportunity to have all your personal data deleted. If you have a Zoom account, see https://support.zoom.us/hc/en-us/articles/201363243-How-Do-I-Delete-Terminate-My-Account for instructions on how to delete your account.

We have concluded an order processing contract (AVV) with Zoom in accordance with Article 28 of the General Data Protection Regulation (GDPR). This contract is required by law because Zoom processes personal data on our behalf. This clarifies that Zoom may only process data that you receive from us according to our instructions and must comply with the GDPR. The link to the order processing contract (AVV) can be found under

https://explore.zoom.us/docs/doc/Zoom_GLOBAL_DPA.pdf.

Changes of this declaration

RDCS Informationstechnologie GmbH reserves the right to update this declaration if necessary in order to adapt it to customer feedback, legal and social changes. RDCS Informationstechnologie GmbH will inform you about these changes on the website. The changes will become effective if you do not object in writing to RDCS Informationstechnologie GmbH (office@rdcs.eu) within four weeks.